Refund policy

Return and Refund Policy

At TEEANDSHIRT, customer satisfaction is important to us. We offer a 30-day return guarantee to help you shop with confidence. Please review the following policy before making a purchase.

1. Return Eligibility

You may request a return within 30 days of receiving your order.

To qualify for a return, items must be:

Unworn, unwashed, and unused.
In their original condition.
Free from damage caused by the customer.
Returned with original tags and packaging, where applicable.

2. Returns After 30 Days

Our standard return and exchange window is 30 days from the date your order is delivered.

After the 30-day period, we do not accept returns or offer refunds or exchanges under our voluntary return guarantee.

This policy does not limit any rights or remedies required by applicable consumer protection laws.

3. How to Request a Return

To request a return, email support@teeandshirt.store with the following information:

Your order number.
The item you wish to return.
The reason for your return.
Photos, if the item is damaged, defective, or incorrect.

Please contact us and receive return instructions before sending any item back. Do not send returns to the address shown on your original package unless we confirm that it is the correct return address.

4. Refund Eligibility

Refunds are subject to review and approval in accordance with this policy and applicable law.

If your return is approved, your refund will generally be issued to your original payment method. Processing and posting times may vary depending on your payment provider or financial institution.

Original shipping charges, customs duties, taxes, and other fees will be handled according to the circumstances of the return and applicable law.

5. Return Shipping Costs

For returns due to a change of mind, fit, or personal preference, the customer is responsible for return shipping costs unless otherwise agreed.

If you receive a damaged, defective, or incorrect item, contact us at support@teeandshirt.store so we can investigate and arrange an appropriate resolution.

6. Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or different from what you ordered, please contact us as soon as reasonably possible.

Include your order number, a description of the issue, and clear photos of the item and packaging where available.

We will review your request and work toward an appropriate solution, which may include a replacement or refund, as required by applicable law.

7. Exchanges

Exchange requests must be submitted within 30 days of delivery. Exchanges are subject to product availability and approval.

After 30 days, exchanges are not available under our voluntary return guarantee, except where required by applicable law.

8. Order Cancellations

If you need to cancel an order, contact us as soon as possible at support@teeandshirt.store.

Because orders may be processed quickly by our third-party fulfillment partners, cancellation cannot be guaranteed once processing or shipment has begun. Any cancellation or refund will be handled in accordance with applicable law.