Privacy policy

Privacy Policy

TEEANDSHIRT operates the website https://teeandshirt.store. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place an order, contact our customer support team, or otherwise interact with our services.

By using our website, you acknowledge that your information may be handled as described in this Privacy Policy, subject to your rights under applicable privacy laws.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of information:

Contact information: Your name, email address, telephone number, billing address, and shipping address.

Order information: Products purchased, order details, transaction status, delivery information, and return or refund requests.

Payment information: Payment-related information necessary to process transactions. Payments may be handled by Shopify and third-party payment providers. We generally do not receive or store your complete payment card details.

Account information: Login details and other information associated with a customer account, if you choose to create one.

Device and usage information: Your IP address, browser type, device information, approximate location derived from your IP address, pages visited, and interactions with our website.

Communications: Information you provide when contacting customer support, submitting feedback, or making a product or order inquiry.

2. How We Use Your Information

We may use your personal information to:

Process, confirm, and fulfill orders.
Arrange shipping and delivery through our suppliers and logistics partners.
Process payments, refunds, returns, and exchanges.
Send order confirmations, shipping notifications, and other service-related communications.
Respond to customer service inquiries.
Maintain, improve, and secure our website and services.
Detect and prevent fraud, unauthorized transactions, and other unlawful activity.
Comply with applicable legal, tax, accounting, and regulatory obligations.
Send marketing communications where permitted by law and subject to your preferences.

3. How We Share Your Information

We may share relevant personal information with trusted third parties when necessary to operate our business and provide our services.

These parties may include:

Shopify: Our e-commerce platform provider, which supports our online store and related services.

Payment providers: Companies that securely process payments and help detect fraudulent transactions.

Suppliers and fulfillment partners: Third parties that prepare, package, and ship products directly to customers as part of our dropshipping business model.

Shipping and logistics providers: Carriers such as UPS, USPS, FedEx, DHL, YunExpress, and other available delivery partners, as appropriate for your shipment.

Website and technology providers: Services that help us operate our website, analyze performance, provide customer support, and maintain security.

Marketing and analytics providers: Third parties that help us understand store traffic, measure advertising performance, or deliver marketing where applicable and permitted by law.

Professional advisers and authorities: Legal, accounting, regulatory, law enforcement, or other authorities when disclosure is necessary or legally required.

We do not authorize third parties receiving information for service delivery to use it for purposes unrelated to their services, except as permitted by law.

4. International Data Transfers

Because TEEANDSHIRT operates a dropshipping business and serves international customers, personal information may be transferred to or processed in countries other than the country where you live.

For example, information may be shared with suppliers, fulfillment partners, shipping carriers, or service providers located in other countries.

Where required, we will take appropriate steps to protect personal information during international transfers in accordance with applicable privacy laws.

5. Cookies and Similar Technologies

Our website and service providers may use cookies, pixels, and similar technologies to:

Keep the shopping cart and website features functioning.
Remember preferences and improve the shopping experience.
Understand website traffic and visitor interactions.
Measure advertising effectiveness.
Support personalized advertising where permitted.

You can manage cookies through your browser settings and, where available, our cookie preference tools. Disabling certain cookies may affect some website features.

Where required by law, we will request consent before using non-essential cookies or similar tracking technologies.

6. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including processing orders, providing customer support, handling returns, resolving disputes, maintaining business records, and meeting legal obligations.

Retention periods depend on the type of information and the applicable legal requirements. When information is no longer required, we will take appropriate steps to delete it or otherwise handle it in accordance with applicable law.

7. Your Privacy Rights

Depending on where you live and the laws that apply, you may have the right to:

Request access to the personal information we hold about you.
Request correction of inaccurate personal information.
Request deletion of certain personal information.
Obtain a copy of certain personal information in a portable format.
Object to or request restrictions on certain processing activities.
Withdraw consent where processing is based on consent.
Opt out of certain targeted advertising, sale, or sharing of personal information, where applicable.
Appeal certain privacy-related decisions where the law provides that right.

To exercise an applicable privacy right, contact us using the information below. We may need to verify your identity before processing your request.

We will respond within the timeframe required by applicable law. Some information may need to be retained when legally required or when a lawful exception applies.

8. Marketing Communications

If you receive promotional emails from us, you can unsubscribe using the link included in the message or contact us at support@teeandshirt.store.

Even if you opt out of marketing communications, we may still send essential messages relating to your purchases, shipping, refunds, security, or customer service.

9. Children's Privacy

Our website is intended for a general shopping audience and is not directed to children under the age of 13.

We do not knowingly collect personal information directly from children under 13 without legally required authorization. If you believe a child has provided personal information to us inappropriately, contact us so we can review the situation and take appropriate action.

Where applicable law sets a higher age threshold or additional requirements, we will follow those requirements.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

11. Third-Party Websites and Services

Our website may contain links to third-party websites, payment services, shipping tracking pages, or other external services.

Those third parties may have their own privacy policies and practices. We encourage you to review their policies before providing personal information. We are not responsible for the privacy practices of independent third-party websites, except as required by law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or legal requirements.

Any updated version will be published on this page with a revised "Last updated" date. Where required by law, we will provide additional notice or obtain consent for material changes.